Personal Data Processing Disclosure Text

We attach great importance to the processing and preservation of personal data in accordance with the Personal Data Protection Law No. 6698 ("KVKK"), as well as secondary regulations (regulations, communiqués, circulars) enacted under the Law, and binding decisions taken or to be taken by the Personal Data Protection Board.

Identity and Contact Information of the Data Controller

Data Controller: TERA ÖZEL GÜVENLİK VE KORUMA HİZMETLERİ A.Ş. (VKN: 8391273797)

Address: Atatürk Mah. Meriç Cad. A Blok Andromeda Gold No: 1 /2B İç Kapı No:17 Ataşehir / İstanbul
Phone: 444 85 29
E-mail: info@teraguvenlik.com.tr
Registered E-Mail (KEP) Address: teraozelguvenlik@hs01.kep.tr

Purpose of Processing Personal Data

Your personal data is processed by Tera Özel Güvenlik within the limits set forth in the Law, always in a manner that is interrelated, proportionate, limited, and in compliance with the principles of integrity, for the following purposes:

- Conducting necessary activities to ensure that Tera Private Security’s commercial operations are carried out in compliance with legislation and company policies,
- Determining, planning, and executing commercial policies,
- Designing and managing human resources processes,
- Fulfilling obligations arising from relevant legislation,
- Managing customer and corporate relations processes,
- Ensuring the legal and commercial security of real and legal persons in professional relations with the company,
- Maximizing benefits from training, conferences, seminars, and services provided by the company or third parties to whom personal data is lawfully transferred,
- Conducting sales, marketing, customer relations, and satisfaction processes,
- Contacting for advertising, campaigns, and promotional activities,
- Activities carried out through social media and other digital platforms,
- Fulfilling the company’s legal obligations,
- Receiving and managing requests and complaints.

To Whom and for What Purpose Processed Personal Data May Be Transferred

Your personal data may be transferred, within the scope of the purposes stated above, to:

- Legally authorized public institutions, judicial and administrative authorities,
- Private law legal entities and individuals,
- Business partners, consultants, and suppliers,
- Affiliates, subsidiaries, employees,
- Third parties providing support services,
- Group companies, and, where necessary, public institutions and organizations,

in accordance with Articles 8 and 9 of the KVKK. All necessary technical and administrative measures are taken to ensure data security during sharing processes.

Method of Collecting Personal Data and Legal Basis

Your personal data may be collected through:

- Headquarters departments, call centers, websites, e-mail, social media, digital platforms, mobile applications,
- Verbal or physical means, electronic systems, or closed-circuit camera systems,
- Automated or non-automated methods.

In accordance with Article 5 of the KVKK, your data may be processed **based on your explicit consent** or under the **legal grounds specified in paragraph 2 of the same article**. If you withdraw your explicit consent and no legal grounds remain, your data will be anonymized.

Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the right to:

- Learn whether your personal data is being processed,
- Request information if processed,
- Learn the purpose of processing and whether it is used accordingly,
- Know the third parties to whom it is transferred,
- Request correction of incomplete/incorrect data,
- Request deletion or destruction if legal grounds no longer apply,
- Object to any adverse consequences resulting from automated analysis,
- Demand compensation for damages due to unlawful processing.

Submitting Your Request and Right to Information

Pursuant to Article 13 of the KVKK, you may submit your requests to exercise your rights via:

- Written application to our address,
- Registered e-mail (KEP) address,
- E-mail to info@teraguvenlik.com.tr (from the e-mail registered in our system),
- Secure electronic signature.

Your request must include:

a. Name, surname, and signature (if written),
b. Turkish ID number (passport/ID number for foreigners),
c. Notification address,
d. Contact e-mail/phone/fax for correspondence,
e. Subject of the request.

Your requests will be finalized within 30 days at the latest. If the process incurs costs, the fee schedule determined by the KVKK Board may apply. Only requests made on your own behalf will be accepted; requests submitted on behalf of third parties will not be processed.