Privacy and Security

Tera Özel Güvenlik ve Koruma Hizmetleri A.Ş. has adopted the principle of protecting the privacy of visitors to its website. Therefore, this **"Privacy Agreement"** explains what type of information is collected by Tera Özel Güvenlik when you use our website ("site"), how it is used and protected. Additionally, this Privacy Agreement outlines how you can verify the accuracy of this information and how you can request its deletion by contacting Tera Özel Güvenlik. All necessary measures will be taken by Tera Özel Güvenlik to ensure that such information is processed and used in compliance with applicable data protection regulations.

To provide better service to its customers, Tera Özel Güvenlik may request certain personal information (name, email, phone number, etc.). The use and processing of personal data is only possible if the individual voluntarily provides the data or explicitly consents to its processing. Entering data or giving explicit consent indicates the individual's agreement to the terms outlined below.

When you visit our Site, certain information required for system administration, statistics, and backup purposes will be automatically stored on our servers. This may include:
- Your internet service provider’s name,
- Your IP address (in some cases),
- The version of your web browser software,
- The operating system of the device used to access the Site,
- The referring website,
- Other sites visited while on our Site,
- Search terms used to find our Site.

This data collected on TERA Private Security’s servers is used **only within Tera Özel Güvenlik** for:
- Periodic campaign activities,
- Designing special promotions based on customer profiles,
- Customer "classification" to prevent unwanted emails.
**No personal data will be used in this context**—only anonymized data is utilized.

Tera Özel Güvenlik **does not share** this information with third parties without the customer’s knowledge or contrary instructions, **does not use it for commercial purposes outside its operations**, and **does not sell it**. If TERA Private Security redirects this data to an external service provider, it ensures that **necessary technical and organizational measures** are taken to transfer the data in compliance with legal data security regulations.

Tera Özel Güvenlik analyzes and interprets visitor behavior and preferences during Site use, beyond the personal data collected via email addresses and customer forms. **Non-personal statistical data** may be shared with group companies and business partners to provide a more personalized and effective experience for Tera Özel Güvenlik customers.

Tera Özel Güvenlik **discloses personal data to third parties only in the following legal cases and within legal procedures**:
- If a written request is made by legal authorities,
- To protect and defend Tera Özel Güvenlik’s property rights.

Only Tera Özel Güvenlik can access and use the information entered by the customer. **No one else can access or modify this data.

This Site is responsible for protecting users' privacy. However, this responsibility is limited to the highest level of privacy possible under internet conditions, and users should be aware that complete security can never be guaranteed online. The Site respects users' privacy rights and keeps all information provided confidential. Tera Özel Güvenlik cannot be held responsible for damages caused by third parties' legal or illegal actions.

By accessing and using the Site, you declare that you have read, understood, and accepted this Privacy Agreement. You are deemed to have accepted this agreement upon accessing the Site. Despite all precautions, Tera Özel Güvenlik cannot guarantee that personal data will not be unlawfully obtained from its systems. By using Tera Özel Güvenlik’s online services, you accept all risks, including potential security vulnerabilities.

Additionally, Tera Özel Güvenlik does not guarantee the security of personal data transmitted over general or third-party communication networks and has no control over such networks.

This Site may contain links to other websites whose content is not controlled by Tera Özel Güvenlik. These websites may have different privacy policies, and Tera Özel Güvenlik is not responsible for the collection, use, or disclosure of personal data by such sites. Tera Özel Güvenlik shall not be liable for any damages arising from such collection, use, or disclosure. The presence of external links on Tera Özel Güvenlik’s Site does not imply endorsement of their security, and users access them at their own risk.

By clicking on a link to an external site, you acknowledge that:
- These sites are prepared and controlled by third parties,
- Tera Özel Güvenlik has no responsibility beyond this point.

Tera Özel Güvenlik is not liable for any direct or indirect damages, losses, or expenses resulting from:
- Errors, interruptions, delays in data transmission,
- Computer viruses, line or power failures during Site use.

Similarly, Tera Özel Güvenlik has no responsibility for links to its Site from other websites, whether authorized or not.

All **copyrights, trademarks, patents, intellectual and industrial property rights** related to the information and materials on this Site belong to Tera Özel Güvenlik. No part of this Site may be used or linked to another website without prior written permission from Tera Özel Güvenlik.

When you visit our Site, information may be placed on your computer in the form of a **"cookie"** or similar file. Cookies help us tailor sites and ads to your interests. You can prevent cookies from being stored or receive a warning before they are saved—check your browser’s help files for more information.

Tera Özel Güvenlik reserves the right to modify any information in this text. By using the Site, you accept any changes made to this Privacy Agreement. All information submitted to Tera Özel Güvenlik via the Site is subject to the updated terms of the Privacy Agreement.

Your Rights as a Data Subject

You may **request** at any time from TERA Private Security to:
- Learn whether your personal data is processed, its purpose, and whether it is used appropriately,
- Know the third parties (domestic or international) with whom your data is shared,
- Request correction if your data is incomplete or inaccurate,
- Request deletion or destruction of your data under **Article 7 of the Law**,
- Demand that third parties receiving your data comply with (c) and (d) above,
- Object to automated profiling that results in adverse consequences,
- Claim compensation for damages due to unlawful processing.

If your request incurs additional costs, the fee determined by the **Personal Data Protection Board’s** "Procedures and Principles for Application to Data Controllers" will apply.
- **Written responses**: No fee for the first **10 pages**; **1 TRY per page** thereafter.
- **Responses on storage media (CD, flash drive)**: Cost of the medium.

Your requests will be finalized **within 30 days at the latest**.

To exercise your rights under the Law, you may submit your applications **in Turkish** in writing to:
Tera Özel Güvenlik ve Koruma Hizmetleri A.Ş.
For more details, visit our company’s website.